Communicating in Microsoft 365

We measure how frequently people use email, chat, and community posts to communicate so you understand how people in your organization find and share information. Research shows that using real-time communication tools creates a more unified organization and builds employee morale, regardless of location.

Topics:

Teams

Outlook

Yammer

Master Virtual Meetings

Research shows that when people use online meeting tools effectively, they improve the quality of their meetings and can save up to 104 minutes per week. To determine your Meetings score, we measure the use of meeting best practices, including using video, screen-sharing, and app and file-sharing. We’re continually adding best practices to this report.

Topics:

Content Collaboration & Creation

We measure the number of people who create, read, and collaborate (edit and share) online for this part of your score. When people collaborate with online files, each person saves an average of 100 minutes, or almost 2 hours, per week.

Topics:

OneDrive

Office 365

SharePoint

Supercharge Teamwork

Research shows that when people share information and collaborate in a shared workspace, they can save up to 4 hours a week. To determine your Teamwork score, we measure how members communicate and collaborate within these shared workspaces—such as Microsoft Teams and Microsoft 365 groups—and how regular the communication is.

Topics:

Outlook

Teams

Office 365

SharePoint

Work from Any Device – Mobility

We measure the number of people who access files and use Outlook and Teams across all platforms for this part of your score. People with sales roles, senior managers, consultants, and others need to do work away from the office to be productive, so improvements for these workers have a large impact.

Topics:

Cortana

Teams

Office 365

Outlook